Return and Refund Policy

Last updated: July 17, 2026

We want customers to receive the correct product in the condition expected.

Because Small Space Supply sells furniture, home goods, and products fulfilled by third-party brand partners, return eligibility, return costs, and instructions may vary by product.

Please contact us before returning any item.

Requesting a return

To request a return, email support@smallspacesupply.com and include:

your order number
the product you want to return
the reason for the return
photographs of the product and packaging, when relevant

If your return is approved, we will provide return instructions and the correct return destination.

Do not return an item to the address printed on its original shipping label unless we specifically instruct you to do so. Returns sent without authorization may not be accepted or refunded.

Return eligibility

To be eligible for return consideration, an item generally must be:

unused
unassembled
uninstalled
unaltered
in the condition in which it was received
complete with all parts, hardware, accessories, and instructions
in its original packaging where reasonably possible

Return approval is not guaranteed until the product and circumstances have been reviewed.

Return window

The applicable return-request deadline may vary by product and fulfillment partner.

Contact us as soon as possible after delivery if you wish to request a return. The specific deadline and eligibility requirements will be confirmed before a return is authorized.

This section should be updated with a precise number of days after Decorotika confirms its policy.

Non-returnable items

Unless required by applicable law, the following may not be eligible for return:

products that have been assembled or installed
products that have been used, altered, modified, or damaged after delivery
products missing parts, hardware, instructions, accessories, or packaging
clearance or final-sale products
gift cards
customized or made-to-order products
products returned without prior authorization
products outside the applicable return period

Return shipping

Return-shipping costs may apply.

Before a return is authorized, we will tell you:

whether return shipping is customer-paid or provided
whether any restocking or handling fee applies
whether original shipping charges are refundable
where and how the product must be returned

Do not ship an item until you receive written return instructions.

Damaged, defective, incorrect, or incomplete orders

Please inspect your order promptly after delivery.

If an item arrives damaged, defective, incorrect, or incomplete, contact support@smallspacesupply.com and provide:

your order number
a description of the issue
photographs of the product
photographs of the packaging
a photograph of the shipping label
photographs of any damaged or missing parts

Keep all products, components, and original packaging while the claim is reviewed.

Depending on the circumstances and product availability, an approved remedy may include:

replacement parts
a replacement product
a partial refund
a return
a full refund

Do not assemble, install, discard, repair, or return a damaged product unless instructed.

Cancellations

We will make a reasonable effort to accommodate your request, but cancellation cannot be guaranteed after an order has entered processing or fulfillment.

If an order has already shipped, it may need to be handled as a return and may be subject to applicable return shipping or other fees.

Refunds

After an approved return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method.

Your bank, card issuer, or payment provider may require additional time to post the refund after it has been processed.

Shipping charges, return-shipping costs, and restocking or handling fees may be nonrefundable where disclosed and legally permitted.

Exchanges

We do not guarantee direct exchanges.

When an exchange is unavailable, the original item may need to be returned and a separate order placed for the replacement product.

Refused and undeliverable deliveries

Orders refused at delivery or returned because of an incorrect or incomplete address may be subject to return-shipping charges, carrier fees, or other costs incurred.

Any refund will be determined after the product has been returned and reviewed.